Key Account Manager – Revenue & Monetization

About the role

We are seeking a proactive Key Account Manager to drive revenue and monetisation through strong client relationships and effective coordination of courier operations. The role involves acting as the primary point of contact for key accounts, ensuring smooth operational flow and delivering performance insights.

Key responsibilities

• Manage accounts by resolving queries and serving as the main point of contact.
• Coordinate with backend operations to align pickups, deliveries and re‑attempts for seamless service.
• Monitor and manage business and client performance metrics.
• Prepare presentation decks and performance reports for client visits on a daily, weekly and monthly basis.
• Arrange client visits and MOU events whenever possible.

Required profile

• Bachelor’s degree.
• Strong communication, stakeholder management and data handling abilities.
• Minimum 5 years of industry experience in client handling and business growth.
• Proven experience in negotiating with clients and suppliers.