Key Account Manager – SaaS & HR Technology

About the role

We are looking for a motivated Key Account Manager to drive strategic growth and build lasting relationships with our SaaS‑based HR technology clients. This permanent, onsite position offers the chance to lead account strategy and deliver exceptional client experiences.

Key responsibilities

• Develop and execute strategic account plans to exceed sales targets for key accounts.
• Maintain long‑term relationships with stakeholders and decision‑makers.
• Deliver compelling product demos and presentations of HR technology solutions.
• Identify upselling and cross‑selling opportunities to grow accounts.
• Negotiate contracts and terms to secure mutually beneficial partnerships.
• Serve as the primary client contact, providing proactive support and problem‑solving.
• Collaborate with sales, support, and product teams to ensure seamless client experiences.

Required profile

• Minimum 5 years of progressive account management experience, focused on SaaS sales.
• Bachelor’s degree in Business Administration, Commerce, Computer Science or related field (MBA or BSc acceptable).
• Fluency in English; Urdu fluency is a plus.

Required skills

• Proven expertise in SaaS sales methodologies.
• Deep understanding of HR technology solutions and market.
• Experience using CRM software to manage client interactions and pipelines.
• Strong presentation, negotiation and persuasive communication abilities.

What we offer

• Permanent, onsite role within a stable, growing organization.
• Competitive benefits package supporting well‑being and professional growth.
• Collaborative work environment that encourages innovation and teamwork.
• Opportunities for continuous learning in the HR technology sector.