Office Receptionist – Front Desk & Customer Service

About the role

Recruit AI is seeking a professional and organized Office Receptionist to be the first point of contact for visitors and callers at its Lahore office. The role combines front‑desk duties with customer‑service responsibilities, ensuring a welcoming and efficient experience for all guests.

Key responsibilities

• Greet and welcome visitors promptly while maintaining a courteous demeanor.
• Answer, screen, and direct incoming phone calls, taking accurate messages as needed.
• Provide timely information to visitors and callers and direct them to the appropriate department or personnel.
• Receive, sort, and distribute mail and courier packages.
• Maintain visitor logs, reception records, and office filing systems.
• Schedule appointments, manage calendars, and support administrative staff.
• Coordinate with various departments to ensure smooth office operations.

Required profile

• Minimum two years of experience in reception or front‑desk roles.
• Excellent communication skills in Urdu and English.
• Strong organizational abilities and attention to detail.
• Reliability, punctuality, and a professional appearance.

Required skills

• Basic computer proficiency, especially Microsoft Office (Word, Excel, Outlook).

What we offer

• Full‑time, onsite position in a dynamic office environment.
• Opportunity to develop customer‑service expertise within a growing company.