Operations and Administrative Assistant (Remote)

About the role

Recruit AI is seeking a proactive and organized Operations and Administrative Assistant to support daily business operations, coordinate teams, and handle customer communications. The role is fully remote and requires strong attention to detail, independent follow‑up, and timely completion of tasks.

Key responsibilities

• Manage daily administrative tasks, task lists, deadlines and follow‑ups.
• Coordinate meetings, appointments, calendars and schedules across departments.
• Handle emails, WhatsApp messages, phone calls and customer inquiries professionally.
• Maintain and update spreadsheets, customer records and essential business documents.
• Prepare quotations, invoices, presentations, reports and other documentation using templates.
• Assist with social media posts, captions and basic content creation.
• Conduct basic research and coordinate communication with clients, suppliers and service providers.
• Support management with general administrative and operational tasks to improve workflow efficiency.

Required profile

• Proactive, detail‑oriented and able to work independently without constant supervision.
• Excellent written and verbal communication skills.
• Strong organizational abilities and ability to manage multiple tasks efficiently.
• Professional and responsive during agreed working hours.

Required skills

• MS Office (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Slides, Calendar)
• Canva for basic graphic creation
• CRM systems
• Task‑management tools
• Social media platforms
• WordPress
• Shopify