Operations Associate

About the role

The Operations Associate will support administrative operations, documentation workflows, and cross‑functional coordination for internal teams and global clients. This position is part of the Associate Program designed to build strong operational, analytical, and leadership capabilities.

Key responsibilities

• Assist with daily administrative operations, workflow coordination, and task management.
• Prepare and maintain documentation, reports, meeting minutes, and operational records.
• Support internal teams by coordinating schedules, maintaining trackers, and ensuring timely follow‑ups.
• Collaborate with sales, marketing, legal, and finance teams to ensure smooth administrative workflows.
• Help develop and update internal operational systems, SOPs, and process documentation.
• Track KPIs, deadlines, and project milestones while providing administrative support on special projects.

Required profile

• Bachelor’s degree in Business, Management, or a related discipline.
• Strong organizational and administrative skills.
• Excellent written and verbal communication abilities.
• Ability to support and improve administrative workflows.
• Familiarity with productivity, CRM, or project management tools is a plus.
• Proactive, detail‑oriented, and comfortable working in a fast‑paced global environment.