Operations Associate - Supply Chain

About the role

The Operations Associate – Supply Chain will support daily operations for the Choice business, ensuring product listings are accurate and workflows run smoothly. You will work closely with cross‑functional teams to resolve issues and drive data‑based improvements.

Key responsibilities

• Execute day‑to‑day operational tasks for the Choice business.
• Monitor and maintain product listings on the Choice platform, ensuring pricing, stock, and promotional information are accurate.
• Collaborate with business, planning, and pricing teams to resolve operational issues and improve end‑to‑end efficiency.
• Collect, analyze, and report on key operational metrics to identify bottlenecks and support data‑driven improvements.
• Support testing and rollout of new operational processes or system features, ensuring compliance with Alibaba International standards.

Required profile

• Bachelor’s degree in Business Administration, Supply Chain Management or a related field.
• 0–2 years of experience in e‑commerce operations, logistics coordination or retail operations; fresh graduates with strong analytical and execution capabilities are welcome.
• Familiarity with e‑commerce platforms and basic understanding of B2C or cross‑border trade models; experience with Choice, AE or similar fast‑delivery models is a plus.
• Strong sense of ownership, proactive communication and ability to thrive in a fast‑paced, target‑driven environment.

Required skills

• Excel
• Google Sheets