Outbound Sales Call Center Agent

About the role

An experienced, target-driven Outbound Sales Call Center Agent is needed for a health and wellness business selling vitamins and dietary supplements in Karachi. The position is based in DHAs Phase 6, works five days a week from 9:30 AM to 6:30 PM, and pays PKR 50,000 to 60,000 per month.

Key responsibilities

• Make outbound sales calls to potential and existing customers
• Promote products and convert prospects into customers
• Achieve daily, weekly and monthly sales targets
• Handle customer objections and inquiries professionally
• Follow up with potential customers and maintain customer relationships
• Maintain accurate records of calls, leads, follow-ups and sales performance
• Use CRM systems to track sales activities
• Work with the Team Lead to improve conversion rates and overall sales performance

Required profile

• At least 3 years of experience in local outbound sales call centers
• Proven experience in outbound telemarketing and sales
• Strong communication, negotiation and closing skills
• Ability to handle objections and convert leads into sales
• Target-oriented and self-motivated

Required skills

• Familiarity with CRM systems and basic computer applications is preferred