Package Consultant – Commerce Transformation

About the role

IBM Consulting is seeking a Package Consultant specialized in Commerce Transformation. In this role you will implement and configure packaged commerce solutions that help organisations modernise their digital sales channels and deliver seamless customer experiences.

Key responsibilities

• Configure platform modules such as product catalogs, pricing engines, promotions, checkout flows and customer account management to align with complex business needs and omnichannel strategies.
• Support solution delivery by ensuring scalability, performance optimisation, data migration, testing, training and post‑implementation optimisation.
• Collaborate with stakeholders to assess requirements, integrate commerce systems with broader enterprise ecosystems and tailor solutions to business objectives.
• Deliver seamless customer experiences across all touchpoints, enabling modernised digital sales and streamlined operations.

Required profile

• Bachelor's degree.
• Experience working with enterprise‑grade, cloud‑based commerce platforms.
• Familiarity with omnichannel strategies and integration of commerce systems into larger enterprise ecosystems.
• Exposure to data migration processes, testing and post‑implementation optimisation.

Required skills

• Commerce platform configuration (product catalog, pricing, promotions).
• Data migration and integration.
• Solution delivery for scalable, high‑performance commerce implementations.