Production Support Officer

About the role

GSK is looking for a Production Support Officer to support its manufacturing operations in Pakistan. The role covers setting staff objectives, fostering a culture of continuous improvement, ensuring products meet quality standards and GMP, and helping the production manager with resource allocation and KPI targets. On-site work in Pakistan, including shift patterns, is required.

Key responsibilities

• Set staff objectives and review achievements through the Workday process, and foster team spirit and critical thinking.
• Promote continuous improvement through coaching, mentoring, counseling and in-house training, and support GPS practices.
• Initiate and facilitate a cultural change programme supporting the desired culture in GMS Pakistan.
• Ensure products meet quality standards, SOPs and GMP are strictly followed, and help the production manager allocate resources, launch new products and hit KPI targets.
• Maintain good relations with supervisory staff, resolve genuine problems at floor level and take disciplinary action when company policy is violated.
• Carry out production-related activities in SAP, coordinate with engineering on preventive and breakdown maintenance, and manage staff allocation and rotations.
• Originate or review SOPs and batch documents, provide in-house training on them, and attend mandatory training.

Required profile

• Pharm-D degree required.
• 1 to 3 years of hands-on experience in a manufacturing or production environment.
• Experience in a GMP environment and willingness to work on-site in Pakistan, including shifts.
• Ability to supervise small teams or coach technicians.

Required skills

• Familiarity with SAP or other production record systems and strong Excel skills.
• Knowledge of QMS, audits, risk management, deviations and risk assessment.
• Understanding of OEE and action plans, and ability to read technical documents and keep accurate records.