Receptionist – Real Estate (Female)

About the role

We are looking for a professional, customer‑focused Receptionist / Call Center Executive to be the first point of contact for clients of our real‑estate business in Lahore. The role combines front‑desk duties with inbound and outbound call handling, ensuring smooth communication and high‑quality service.

Key responsibilities

• Greet and assist clients and visitors at the reception area, maintaining a welcoming environment.
• Answer, direct and make inbound/outbound calls, providing information on properties, services and appointments.
• Maintain visitor logs, update client records in the CRM system and schedule site visits with sales agents.
• Handle basic complaints, escalating issues when necessary.
• Support the sales and leasing teams with documentation, follow‑ups and daily administrative tasks.

Required profile

• Diploma or Bachelor’s degree (preferred).
• 1–3 years of experience in reception or call‑center roles; real‑estate experience is a plus.
• Excellent communication and interpersonal skills with a professional appearance.
• Basic computer literacy and a positive attitude.

Required skills

• MS Office
• CRM systems