Remote Administrative Assistant (Canada Client Support)

About the role

Staff Kingdom is seeking a detail‑oriented Remote Administrative Assistant to provide comprehensive support to Canadian clients and prospective students from a fully remote environment. The role involves managing communications, guiding applicants through admission processes, and maintaining accurate records.

Key responsibilities

• Handle phone, email and messaging inquiries from Canadian clients, delivering professional and timely assistance.
• Conduct outreach and follow‑up calls with prospective students to promote educational programs and support enrollment.
• Assist clients in completing applications, affidavits, declarations and other required documents.
• Perform precise data entry and maintain secure client databases.
• Organise digital files and folders in Google Drive for quick access.
• Create and update reports using Microsoft Word and Excel to meet operational and compliance needs.
• Participate in scheduled Zoom meetings with camera on, ensuring smooth remote collaboration.
• Maintain confidentiality of sensitive client information and adhere to company policies.

Required profile

• Minimum two years of relevant administrative experience.
• Strong multitasking abilities and attention to detail.
• Ability to work independently in a remote setting and follow scheduled shifts.
• Professional communication skills in English.
• Commitment to data privacy and confidentiality.

Required skills

• Microsoft Word
• Microsoft Excel
• Google Drive
• Zoom