Remote Administrative Assistant (Canada Client Support)

About the role

We are seeking a detail‑oriented Remote Administrative Assistant to provide comprehensive support to Canadian clients from a fully remote environment. The role involves managing communications, guiding prospective students through admission processes, and ensuring accurate documentation and data management.

Key responsibilities

• Handle phone, email, and messaging inquiries from Canadian clients with professionalism and timeliness.
• Conduct outreach and follow‑up calls with prospective students and potential clients to promote educational programs.
• Assist clients in completing applications, affidavits, declarations, and other required documents.
• Perform precise data entry and maintain secure, organized client databases.
• Organize digital files and folders in Google Drive for quick access and efficient record‑keeping.
• Create and update reports using Microsoft Word and Excel to meet operational and compliance requirements.
• Participate in scheduled Zoom meetings with camera on, supporting smooth remote collaboration.
• Maintain confidentiality and exercise discretion when handling sensitive information.

Required profile

• Minimum two years of relevant administrative experience.
• Strong multitasking abilities and attention to detail.
• Ability to work independently in a remote setting and adhere to scheduled shifts.
• Excellent written and verbal communication skills.
• Commitment to data privacy and confidentiality.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Experience using Google Drive for file management.
• Familiarity with Zoom for virtual meetings.
• Accurate data‑entry and report‑creation capabilities.