Remote Trainee Operations Executive

About the role

We’re looking for a dedicated Client Consultant/Administrative Officer and Trainee Operations Executive to support our Australian health practice from a remote setting. This entry‑level role offers a unique opportunity to develop valuable skills in client relations, operations, compliance, and social media management, all while working from home.

Key responsibilities

• Client Inquiry Management: Answer client calls, emails, and direct inquiries efficiently, providing accurate information and support.
• Shift Coordination: Assist in staff rostering and manage workforce scheduling to ensure client needs are met seamlessly.
• Social Media Engagement: Support the social media team by assisting with content creation and responding to client messages.
• Compliance & Document Management: Learn and support compliance tasks, helping to ensure policies and procedures meet regulatory standards.
• Client Interaction: Build and maintain positive client relationships, providing empathetic support, especially for clients with specific health needs.
• General Administration: Conduct backend administrative tasks, including recruitment support, scheduling, and record management.
• Team Collaboration: Work effectively within a remote team environment, showing reliability, attention to detail, and a proactive attitude.

Required profile

• Fluent in English with strong verbal and written communication skills.
• Background in Call Center, Administration, or Reception preferred.
• Excellent organizational skills with strong attention to detail and effective time management.
• Team‑oriented, positive, adaptable, and reliable within a team‑based environment.
• Empathetic communication ability to interact sensitively with clients in the health and disability sectors.
• Technical requirements: reliable internet connection and access to a laptop or PC.
• Availability: Monday to Friday, 5 am‑2 pm and Saturday 5 am‑9 am Pakistan time.

What we offer

• Training period compensation of Rs 10,000‑20,000 monthly, with potential increases based on performance.
• Flexibility to work from home within a supportive team environment.
• Career development opportunities for long‑term growth and advancement within the company.