Restaurant Manager – Front & Back of House

About the role

We are looking for a dynamic Restaurant Manager to oversee both front‑of‑house and back‑of‑house operations at our Karachi location. You will ensure high standards of food quality, hygiene, and customer service while driving operational efficiency.

Key responsibilities

• Manage daily FOH and BOH activities, including service flow and kitchen operations.
• Maintain food quality, hygiene, and safety compliance.
• Train, supervise, and motivate floor staff, cashiers, and kitchen team.
• Interact with customers, handle feedback, and resolve complaints promptly.
• Monitor inventory, control food wastage, and manage operational costs.
• Oversee cash handling, daily sales closing, and reporting.
• Plan staff shifts and maintain optimal scheduling.

Required profile

• Minimum 2 years experience as a Restaurant Manager or Branch Manager in a fast‑food or dine-in setting.
• DAE or Diploma in Hotel Management or Food Services preferred.
• Proficiency with POS systems, inventory management, and basic MS Excel.
• Strong leadership, problem‑solving, customer service, and communication abilities.
• Willingness to work flexible hours, including weekends and holidays.

Required skills

• POS systems
• Inventory management
• MS Excel