Sales Coordinator

About the role

The Sales Coordinator will support the hotel’s sales and reservations team by managing bookings, documentation, and internal processes. This role ensures smooth guest interactions and promotes hotel services to maximise revenue.

Key responsibilities

• Handle guest inquiries, resolve issues, and maintain positive client relationships.
• Manage bookings, documentation, and coordinate internal sales operations.
• Support upselling, cross‑selling, and promotion of hotel packages and services.
• Interact with guests, colleagues, and external partners both verbally and in writing.
• Maintain accuracy while juggling multiple tasks in a fast‑paced environment.

Required profile

• Prior experience in hotel or hospitality sales, reservations, or front‑office operations (preferred).
• Ability to work on‑site in Karachi and manage multiple tasks efficiently.
• Proficiency with office software such as spreadsheets, word processing, and email.
• Basic familiarity with hotel/property management systems.
• Relevant diploma or degree in Business, Hospitality Management, or a related field – equivalent experience also considered.

Required skills

• Microsoft Excel
• Microsoft Word
• Email communication tools
• Hotel/property management system

What we offer

• Opportunity to work in a dynamic hospitality environment.
• Professional development and growth within the sales team.