Sales Operations Executive (B2B Exports)

About the role

Gatronova is looking for an experienced Back Office Sales Coordinator in its Sales & Marketing Department to manage export operations, prepare sales contracts and invoices and coordinate shipments. The role ensures compliance with export documentation and works with internal departments and the factory to ensure seamless delivery.

Key responsibilities

• Prepare export sales contracts and related cost sheets, and create and manage sales and shipment orders.
• Generate and check invoices, handle billing and customer complaints, process sales commissions and manage duty-free/tolling materials.
• Update advance payments, assist with payment negotiations and coordinate with QA on product certifications and shipment documents.
• Maintain accurate data on materials, customers and shipments, reserve shipment materials and resolve system issues promptly.
• Follow up on LC documents, maintain GL accounts for export sales and local customers, and provide financial data and reports.
• Coordinate material reservations and shipment releases, and oversee shipments from Karachi to the Middle East, including contracts, reservations and invoicing.
• Approve FI documents after payment clearance and audit and settle monthly bills for appointed agents.
• Share daily stock updates, production reports and shipment plans, and prepare monthly region-wise sales reports, weekly summaries and quarterly marketing reviews for ISO compliance.

Required profile

• Bachelor's degree in Business Administration, Marketing or a related field.
• Up to 3 years of experience in export sales operations, preferably in manufacturing or chemical sectors; fresh candidates can also apply.
• Strong understanding of export documentation and financial reporting.
• Excellent coordination and communication skills, strong analytical and problem-solving abilities, attention to detail and ability to meet deadlines under pressure.

Required skills

• SAP (WCOCO/WB2R_SV), F-37 and export sales modules
• Export documentation and financial reporting

What we offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Saturday is half day