Scrum Master / Team Coach

About the role

The Value Management Office, part of the Acceleration & Operations corporate function, brings together Release Train Engineers and Scrum Masters to turn strategic priorities into customer and business value. This Scrum Master/Team Coach role works closely with the Information Security organization to move teams toward Agile practices and improve business agility. The position is hybrid (2 days onsite) and open to US candidates only.

Key responsibilities

• Act as a servant leader and coach to Agile teams, fostering self-organization, high-performing dynamics, continuous flow and improvement
• Facilitate team events and processes, supporting teams and Agile Release Trains (ARTs) in delivering value
• Educate teams on Lean-Agile principles to improve flow and performance
• Manage risks, mitigate impediments and negotiate dependencies within and across teams
• Work with Product Owners so features and user stories are clear, prioritized and understood

Required profile

• Basic knowledge of the SDLC and other engineering processes and methodologies
• Demonstrated experience facilitating and optimizing Kanban/Scrum
• Ability to remove blockers, identify and escalate risks, and coach self-organizing teams
• Strong emotional intelligence, clear communication and conflict resolution skills
• Willingness to learn and to work in a fast-paced, high-demand environment
• Preferred: Bachelor's degree in Business, Technology or Operations; 4+ years of experience with 2+ years as Scrum Master for internal products, in a high-growth environment; SAFe certification (SAFe Scrum Master, CSM, A-CSM) and domain knowledge in cybersecurity, infrastructure, operations, software engineering and AI tools such as ASTRA/Cowork

Required skills

• Kanban and Scrum facilitation
• Preferred: ADO, JIRA or similar tools

What we offer

• Health care coverage
• Flexible downtime
• Continuous learning resources
• Retirement planning, student loan matching and family-friendly perks