Senior Consultant – AI, Microsoft Copilot & Digital HR Enablement

About the role

EY is seeking a digitally‑minded Senior Consultant to design and drive AI‑enabled HR solutions, Microsoft Copilot use cases, and digital HR productivity initiatives for clients worldwide.

Key responsibilities

• Identify and design AI, automation, and Microsoft Copilot use cases across HR operations, recruiting, onboarding, learning, employee engagement, workforce insights, self‑service and knowledge management.
• Support clients in defining HR AI strategy, prioritising use cases, estimating business value, creating adoption roadmaps, governance and responsible AI considerations.
• Develop practical Copilot and Microsoft 365‑enabled HR productivity scenarios such as drafting, summarisation, knowledge retrieval, meeting productivity, employee communications and content creation.
• Create demos, proof‑of‑concepts, playbooks, training and adoption guides, and facilitate workshops for clients.

Required profile

• Experience in HR transformation, digital HR, employee experience, HR operations or HR technology adoption.
• Strong understanding of HR processes and common service‑delivery pain points.
• Ability to translate business problems into practical digital or AI‑enabled solutions.
• Excellent presentation, storytelling, workshop facilitation and stakeholder engagement skills.

Required skills

• Microsoft Copilot, Copilot Studio, Power Platform, Viva, Teams, SharePoint.
• AI‑enabled workflows, automation, knowledge management.
• Familiarity with responsible AI, data privacy, security and change management.