Senior Manager, Administration & Operations – Faculty of Arts & Sciences

About the role

The Senior Manager, Administration & Operations will provide strategic and operational leadership for the Faculty of Arts & Sciences (FAS) at Aga Khan University. Reporting to the Dean, the incumbent will oversee administrative, financial, procurement and support functions, ensuring efficient service delivery and alignment with the Faculty’s academic goals.

Key responsibilities

• Lead the annual budgeting and financial planning process, monitor expenditures, and provide regular financial analysis to Faculty leadership.
• Oversee procurement activities, ensure compliance with university policies, and manage vendor contracts to achieve cost efficiencies.
• Develop and continuously improve administrative processes, systems and workflows to support effective faculty operations.
• Coordinate with central university departments (Finance, HR, IT, Facilities, Legal) to resolve operational issues and ensure seamless service delivery.
• Support workforce planning and administrative staffing, monitor workload, and identify opportunities for automation or resource optimization.
• Manage facilities and infrastructure needs, including space planning, maintenance, security and future infrastructure forecasting.
• Establish governance, compliance and risk management controls, support internal and external audits, and ensure timely closure of audit observations.
• Develop operational dashboards, performance indicators and reporting mechanisms to track administrative efficiency.
• Identify operational gaps, duplication of effort and recommend improvements to enhance efficiency and effectiveness.
• Provide strategic advice to the Dean and Faculty leadership on budgets, resource utilization, procurement, staffing and operational matters.