Senior Manager - Training & Development

About the role

A client of PostEx is hiring a Senior Manager - Training & Development in Lahore. The role leads the design, implementation and evaluation of learning and development initiatives, building a scalable learning culture and training programs that improve employee capability, operational performance, leadership effectiveness and business outcomes. It suits someone with strong experience in L&D, training strategy, capability building, leadership development and large-scale training operations, working with a diverse, geographically distributed workforce.

Key responsibilities

• Develop and execute the annual L&D strategy, training calendars and learning pathways, and programs supporting career growth, internal mobility and succession planning.
• Run training needs analysis using performance data, feedback, manager input and competency assessments, and turn gaps into targeted learning interventions.
• Design and deliver technical, functional, behavioral, leadership and soft-skills programs, including onboarding, role-based training, blended learning and leadership development for managers and operational teams.
• Build leadership capability frameworks, management development workshops and operational training, with standardized certification programs and monitoring of post-training performance.
• Set KPIs, track training ROI, run L&D dashboards and use data to improve programs.
• Manage external training providers and consultants, negotiate proposals and budgets, and partner with HR Business Partners and other HR functions.
• Lead and develop the Training & Development team, set objectives and coach team members.

Required profile

• Master's degree in Human Resources, Business Administration, Organizational Psychology, Education, Management or a related field.
• 8-12 years of experience in L&D, training, talent or organizational development, including 3-5 years in a managerial L&D role.
• Experience managing learning programs for a large, geographically distributed workforce.
• Preferred: experience in logistics, e-commerce, fintech, retail, FMCG, telecom, banking or similar high-volume environments.

Required skills

• LMS and digital learning platforms
• Strong MS Excel, PowerPoint and reporting skills
• Training needs analysis, instructional design, facilitation, leadership development, learning analytics and vendor management