Studio Manager - Luxury Fashion

About the role

Zainab Zulfiqar is a Pakistani luxury label known for formal and bridal wear, with studios in Lahore and Karachi. Its Karachi studio in Clifton serves loyal clients, and it is looking for a Studio Manager to run the studio day to day and own the client experience from first visit to final handover. The manager works directly with the Managing Partner and the Lahore production team.

Key responsibilities

• Welcome and style clients, and guide them through ready-to-wear and made-to-measure orders
• Take accurate orders and measurements, and record every order, advance and payment correctly on the day
• Manage fittings, alterations and handovers so every outfit leaves the studio right and on time
• Keep studio stock and display samples counted, organised and matched to records
• Keep the cash drawer and daily cash reporting accurate and up to date
• Keep clients informed on WhatsApp about order progress, collections and balances
• Coordinate with the Lahore team on production timelines, dispatches and alterations
• Lead and train the studio team, and set the standard for presentation and service

Required profile

• 3+ years of client-facing experience with an established luxury, designer or bridal brand
• A real eye for fashion and a warm, polished way with clients
• Highly organised and detail-minded, following every order through to the end
• Confident in English and Urdu
• Based in Karachi

Required skills

• Google Sheets
• Simple order systems (Odoo experience is a plus)

What we offer

• Working hours Monday to Saturday, 12 pm to 6 pm (Fridays 2 pm to 6 pm)
• A competitive salary plus performance incentives
• Ownership of a flagship studio for a growing luxury brand
• Close working relationship with the founders and the creative team