Supervising Associate - HR Operations (Lahore)

About the role

EY is hiring a Supervising Associate for HR Operations in Lahore, reporting to the HR Operations Manager. The role supports the EY Lahore office and delivers consistent, high-quality support across the employee lifecycle, working closely with Assurance Service Line Talent teams. It combines case management, stakeholder advisory, data-driven insights, process improvement and responsible use of technology.

Key responsibilities

• Lead employee lifecycle activities such as probation reviews, performance management cases, employee movements and separations in line with EY policies and legal requirements.
• Act as a point of contact for counselors, managers, Talent teams and business stakeholders on employee relations, performance concerns, disciplinary actions and grievances.
• Assess complex HR matters independently, resolve them within remit and escalate where needed.
• Oversee PIPs, employee exits and other critical HR processes with clear ownership and documentation.
• Analyze HR data and workforce trends to generate insights and support decisions.
• Review current practices, identify risks and propose improvements; manage HR projects and initiatives.
• Use approved AI tools independently, evaluate AI outputs and advise colleagues on responsible AI use.
• Support local HR operations, including documentation, regulatory coordination, audits and ad hoc office needs, and coach junior colleagues.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management or a related field.
• About 4-6 years of progressive experience in HR operations, employee relations, HR shared services or a related Talent function in a professional services firm, multinational or complex organization.
• Experience with employee lifecycle and performance management processes, including sensitive employee relations matters.
• Ideal candidates: exposure to MENA or multi-country HR operations, experience with Assurance or another service line, process improvement or automation initiatives, familiarity with responsible AI practices, and experience coaching juniors.

Required skills

• Knowledge of HR operations, employee relations, performance management and HR governance.
• Advanced Excel and experience with HR systems, reporting tools and Microsoft Office.
• Project management across multiple stakeholders and locations.
• Strong analytical, reporting, communication and stakeholder management skills.