Team Lead - Fuel & Reconciliation

About the role

A Team Lead is sought to oversee a team of Fuel & Reconciliation Analysts supporting a large chain of US-based gas stations. The role covers day-to-day team operations, reconciliation accuracy and timeliness, analyst coaching and continuous improvement of fuel and store reporting. The shift runs from 7:00 PM to 4:00 AM Pakistan Standard Time.

Key responsibilities

• Supervise, mentor and support analysts, allocate daily workload, run one-on-ones, team huddles and performance reviews, and onboard new analysts.
• Manage shift schedules, attendance and leave planning.
• Oversee reconciliation of daily gas sales, deliveries and inventory, review escalated shortages and overages, verify fuel payments and delivery invoices with Finance, and act as first point of escalation for discrepancies.
• Review daily expense verification, validate store paperwork, guide investigations of shortage and overage figures, maintain expense categories, and approve daily expense reports.
• Approve daily fuel reconciliation and sales reports, monitor accuracy, productivity and turnaround metrics, track delivery records and bills of lading, and present performance dashboards.
• Monitor fuel trends and variances, flag anomalies, and lead continuous improvement initiatives while liaising with client stakeholders and Finance teams.

Required profile

• Bachelor's degree in Business Administration, Accounting or a related field.
• Minimum 4 years of experience in fuel/gas reconciliation, finance or accounting, preferably in a BPO or shared services environment.
• At least 1-2 years leading or supervising a team, with proven people management skills.

Required skills

• Preferred: strong understanding of retail fuel and convenience store transaction workflows.
• Preferred: proficiency in Excel and familiarity with financial reporting tools.
• Preferred: knowledge of sales tax and fuel tax reporting, and experience presenting performance reports to management.
• Strong analytical, problem-solving and decision-making skills, and excellent communication and stakeholder-management skills.