Associate RCM Executive

About the role

CureMD is looking for an Associate RCM Executive to help optimise financial operations within its IT company. The role works closely with clients, analyses revenue data and implements strategies to maximise revenue streams and efficiency. It suits someone with a strong analytical mindset who wants a career path in healthcare technology.

Key responsibilities

• Manage, organise and monitor the progress of assigned tasks, and ensure team members resolve issues and verify deliverables.
• Provide daily status reports to supervisors on task completion, issues and progress.
• Audit practices, find neglected areas and resolve them; coordinate with AR team leads for effective practice management.
• Analyse clearing house, ERA and EOB rejections and propose viable solutions.
• Correct assigned errors in TD and thoroughly verify EDI files, coordinating with the NY office on paper claims printing when needed.
• Follow IS policies and procedures, report regulatory, contractual and IS policy violations to supervisors or authorities, and plan and implement process improvements.

Required profile

• Bachelor's degree or above; fresh graduates are encouraged to apply.
• Customer service experience is a plus.
• Good understanding of the full life-cycle revenue cycle management.
• Ability to initiate and manage multi-disciplinary projects, with good communication and analytical skills.
• Strong professional demeanour and ability to build rapport with clinicians, managers, customers and external groups.

What we offer

• Competitive salary and bi-annual bonus, with fast-track career growth for high performers.
• Company-sponsored vehicle financing (car and bike) and interest-free loans.
• Provident fund matching up to 8% of base salary.
• In-house clinic with 24/7 telemedicine, hospital treatment monitoring and comprehensive family health coverage.
• Pick-up and drop-off for female employees, in-house daycare, gym and recreational area.
• Sponsored training, workshops, development programmes, retreats and paid certifications.