Business Development Specialist – Final Expense Sales Closer

About the role

PRIME BPO is seeking an experienced Business Development Specialist to close Final Expense insurance policies on a night‑shift, on‑site basis. The role involves taking ownership of high‑value conversions handed off by appointment setters and delivering consistent sales results.

Key responsibilities

• Close Final Expense policy sales handed off by appointment setters and lead specialists.
• Overcome objections professionally while staying within compliance and insurance regulations.
• Clearly explain policy terms, pricing, and coverage to secure customer commitment.
• Accurately process and document closed sales in the CRM.
• Coordinate with the verification team to ensure a smooth handoff.
• Maintain a high close rate while meeting quality standards and daily/weekly targets.
• Identify upsell opportunities and remain available for overtime or additional training when needed.

Required profile

• Minimum 1 year of experience as a Final Expense sales closer.
• Excellent English communication and strong negotiation/objection‑handling skills.
• Confident, target‑driven attitude with ability to work night shifts.
• Basic computer and CRM handling knowledge.
• Regular students are not eligible to apply.

Required skills

• Basic computer skills
• CRM handling

What we offer

• Uncapped bonus structure based on performance.
• Professional, growth‑oriented work environment.
• Free meals, coffee, and tea on site.
• Training allowance and 12‑16 paid leaves annually.
• Medical benefits, gym and salon membership.
• Walk‑in interview process.