Chief of Staff & Business Operations Manager

About the role

Lumida is seeking a dynamic Chief of Staff and Business Operations Manager to work directly with the CEO. This senior position will act as a strategic partner, driving execution across operations, finance, recruiting, marketing, compliance, investor relations, and deal execution. The role is hands‑on and outcome‑focused, not a traditional support function.

Key responsibilities

• Serve as the CEO’s right hand: manage priorities, align teams, and ensure timely execution of critical initiatives.
• Lead weekly management routines, staff meetings, and one‑on‑ones to maintain focus and accountability.
• Draft and distribute investor updates, board materials, and executive communications.
• Manage the CEO’s calendar, travel, meetings, and logistics across time zones.
• Prepare briefing materials, talking points, and follow‑up notes for external meetings, investor calls, and board sessions.
• Tri­age inbound communications, prioritizing the CEO’s time on high‑impact items.
• Oversee document flow, including NDAs, contracts, and signature requests.
• Lead budgeting, forecasting, and financial modeling to support executive decision‑making.
• Build dashboards and performance‑tracking frameworks to monitor growth, profitability, and unit economics.
• Provide strategic insights to leadership on resource allocation and operational efficiency.

Required profile

• Hybrid operator‑strategist with a consultant mindset and disciplined execution style.
• Thrives in high‑speed, high‑accountability environments with minimal hand‑holding.
• Comfortable building financial models, running recruiting pipelines, coaching team members, and drafting investor communications.
• Excellent communication and alignment skills across cross‑functional teams.

Required skills