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Customer Sales Representative

QUICK ESCAPES · Faisalabad

Junior 🇬🇧 English

Job description

About the role

We are seeking enthusiastic, customer‑focused individuals to join our UK Travel Campaign as Customer Sales Representatives. The role involves handling travel‑related inquiries and delivering a positive experience to every caller.

Key responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Assist customers with bookings, reservations, itinerary updates, cancellations and general travel information.
  • Provide accurate details on travel packages, flights, hotels, transportation and related services.
  • Resolve customer concerns and complaints while maintaining high satisfaction levels.
  • Maintain accurate customer records and update information in the CRM system.
  • Follow company policies and standard operating procedures during all interactions.
  • Achieve individual and team performance targets for quality, productivity and satisfaction metrics.
  • Stay updated on travel products, promotions, company policies and campaign guidelines.
  • Deliver a professional and positive customer experience on every interaction.

Required profile

  • Intermediate, Bachelor’s degree or equivalent qualification.
  • 0–6 months of experience in customer service, call centre or a related field.
  • Fresh graduates with excellent English communication skills are encouraged to apply.

Required skills

    What we offer

    • Comprehensive training for fresh graduates.
    • Opportunities to develop sales and customer service expertise.
    • Performance‑based incentives and career growth within a dynamic travel campaign.

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    Published 1 month ago

    Expires 1 week from now

    31 views · 0 interested

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    Faisalabad