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This job expired on 02/08/2026. It no longer accepts applications.
Customer Service Representative (Australia Campaign)
Taraki · Lahore
Job description
About the role
We are seeking a motivated Customer Service Representative to join Flowtel Networks in Lahore. The position supports an Australia‑based campaign and is office‑based with a day‑shift schedule. You will be the first point of contact for inbound callers, providing courteous assistance and ensuring a high level of service quality.
Key responsibilities
- Handle inbound customer calls professionally and efficiently.
- Assist callers with queries, troubleshoot basic issues, and provide accurate information.
- Document call details and outcomes in the company system.
- Escalate complex problems to senior team members when necessary.
- Maintain service quality by adhering to company guidelines and performance standards.
Required profile
- Good English communication skills.
- Punctual, confident, and professional attitude.
- Call centre experience preferred, but training is available for freshers.
- Ability to work collaboratively in a team environment.
Required skills
What we offer
- Competitive salary package.
- Performance‑based incentives.
- Professional and supportive work environment.
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Taraki
Lahore
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