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This job expired on 09/09/2026. It no longer accepts applications.
Customer Service Representative (CSR) – US Healthcare
Instant Healthcare · Rawalpindi
Job description
About the role
Instant Healthcare is seeking a motivated Customer Service Representative to join its US healthcare support team. The position is based in Rawalpindi and operates on a US time‑zone schedule, handling both inbound and outbound patient calls.
Key responsibilities
- Answer and place calls to US patients, providing accurate information and assistance.
- Support the medical billing team by addressing billing inquiries during your shift.
- Maintain detailed call logs and ensure compliance with healthcare regulations.
- Deliver exceptional customer service and resolve issues promptly.
Required profile
- Fluent English communication skills, both spoken and written.
- Willingness to work night hours aligned with US time zones (6 PM – 3 AM).
- Prior knowledge or experience in U.S. medical billing is preferred.
- Ability to handle high‑volume call environments and interact professionally with patients.
Required skills
- U.S. Medical Billing
What we offer
- Long‑term career growth in the US healthcare sector.
- Opportunities to learn and develop within medical billing and customer support.
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Instant Healthcare
Rawalpindi