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This job expired on 31/08/2026. It no longer accepts applications.
Customer Service Representative – Islamabad
Capital Smart City · Rawalpindi
Job description
About the role
Capital Smart City is seeking a full‑time Customer Service Representative to join its on‑site team in Islamabad. You will be the primary point of contact for prospective buyers and residents, providing clear information about housing options, project features, and related processes.
Key responsibilities
- Respond to customer inquiries via phone, email, and in‑person.
- Provide accurate details on housing options, project specifications, and purchasing procedures.
- Resolve customer issues promptly and document all interactions.
- Follow up on requests, coordinate with internal teams, and ensure timely service delivery.
- Maintain up‑to‑date customer records and gather feedback to improve service quality.
Required profile
- Proven experience in customer support or a similar customer‑facing role.
- Strong interpersonal, communication, and conflict‑resolution abilities.
- Attention to detail and solid problem‑solving skills.
- Ability to thrive in a fast‑paced, on‑site environment.
- Relevant education in business, communications, or a related field; real‑estate experience is a plus.
Required skills
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Capital Smart City
Rawalpindi
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