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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
TalentPop App · Lahore
Job description
About the role
Join TalentPop App as a Customer Service Representative, delivering world‑class support to our customers through multiple channels. You will handle inquiries, assist with orders, shipping, product details, and returns while maintaining our high service standards.
Key responsibilities
- Address customer inquiries via email, phone, live chat, and social media.
- Assist customers with orders, shipping information, product details, and returns.
- Provide thoughtful, high‑quality responses that reflect our service standards.
Required profile
- Proficiency in English (written and verbal).
- At least 1 year of online/remote customer service experience.
- Excellent problem‑solving and communication abilities.
- Adaptable, solutions‑oriented mindset.
Required skills
- Experience with Gorgias.
- Experience with Zendesk.
- Experience with Shopify.
What we offer
- Annual performance‑based salary increases.
- Paid time off.
- Health and dental insurance or a monthly health stipend.
- Holiday bonuses.
- Permanent work‑from‑home setup.
- Opportunities for career advancement as the company grows.
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TalentPop App
Lahore
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