Customer Service Representative

About the role

Propstar Technologies is seeking a professional and customer‑focused representative to join its growing team. The role involves handling inquiries across multiple channels while maintaining high satisfaction levels.

Key responsibilities

• Handle customer inquiries through calls, emails, and other communication channels.
• Provide accurate information and timely assistance to customers.
• Resolve customer concerns professionally and efficiently.
• Maintain a high level of customer satisfaction and follow up when required.
• Maintain accurate records of customer interactions and coordinate with relevant teams to resolve issues.

Required profile

• Excellent verbal and written communication skills.
• Strong customer service and problem‑solving abilities.
• Professional and positive attitude.
• Ability to handle multiple queries efficiently and work both independently and as part of a team.

What we offer

• Competitive compensation and performance‑based incentives.
• Supportive and collaborative work environment.
• Career growth and development opportunities.
• Professional learning and training.
• Exposure to international clients and markets.