Customer Service Specialist – US/UK
Abacus · Lahore
Job description
About the role
We are looking for a Customer Service Specialist to interact with customers, resolve inquiries and ensure a positive experience across US and UK time zones.
Key responsibilities
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness.
- Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner.
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.
Required profile
- Collaborative mindset.
- Customer service focus.
- The ability to communicate technical information in a simple manner.
What we offer
- Medical Facility.
- US/UK working timings (5 days a week).
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Published 1 day ago
Expires 1 month from now
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Abacus
Lahore
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