Customer Service Support Specialist (Evening Shift)
ABS INTERNATIONAL · Karachi
Job description
About the role
ABS International is looking for a Customer Service Support Specialist to handle post‑sale communication with US‑based clients on an evening shift. You will assist customers with onboarding queries, complete service questionnaires, and ensure high client satisfaction.
Key responsibilities
- Conduct follow‑up communications with existing US clients
- Address post‑sale customer queries efficiently
- Complete service questionnaires and maintain clear interaction logs
Required profile
- Strong verbal and written English communication skills
- High school diploma or university student pursuing ongoing education
- Solution‑oriented mindset with strong interpersonal skills
- Commitment to a full‑time, long‑term on‑site role
Required skills
What we offer
- Base salary: PKR 40,000 – 45,000 per month
- Attendance allowance: PKR 3,000 per month
- Performance incentive: PKR 5,000 – 15,000 per month (post‑training)
- Provident Fund (PF) and 15 days paid annual leave
- Fixed 10:00 PM – 6:00 AM shift (no rotations)
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Published 1 month ago
Expires 1 week from now
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ABS INTERNATIONAL
Karachi
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