Customer Success Intern

iTack Solutions · Division de Karachi

New

Internship Junior 🇬🇧 English

MS Office

Job description

About the role

A growing software house specialising in healthcare solutions (EMR, HMIS and Telehealth systems) is looking for a Customer Success Intern. The intern helps manage client relationships, onboards new users and ensures smooth use of the healthcare software.

Key responsibilities

Assist in onboarding new clients and provide system guidance
Support customers in understanding and using the software
Coordinate with technical and support teams for issue resolution
Track and follow up on client queries
Learn healthcare workflows and system processes

Required profile

Strong English communication skills (mandatory)
Willingness to learn and adapt quickly
Good problem-solving and interpersonal skills
Arabic is a plus

Required skills

Basic computer literacy (MS Office, email handling, software usage)

What we offer

Hands-on experience in healthcare IT systems (EMR, HMIS, Telehealth)
Exposure to real client interactions
Professional training and mentorship
Opportunity for a full-time role based on performance

Questions fréquentes

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Le contrat proposé est un Internship basé à Division de Karachi.

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iTack Solutions

Division de Karachi

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