Customer Support Executive
Dubizzle Labs · Lahore
Job description
About the role
Join Zameen.com to provide customer support for its Bayut and Dubizzle operations, handling client queries, account management and live chat assistance.
Key responsibilities
- Provision packages for new and existing accounts upon receiving invoices.
- Upgrade client accounts based on invoices from various channels.
- Degrade client accounts when they expire or upon specific requests.
- Set up XML feed integration for clients.
- Handle client grievances and escalate issues related to Bayut.com.
- Provide live chat support to web users and after‑sales assistance to account managers.
Required profile
- 6 months to 1 year experience in email/chat support.
- Graduate degree, preferably with at least 0.5 year experience in a customer service or call‑center role.
- Located in Gulberg, Lahore and able to work in a hybrid shift.
- Strong spoken and written English communication skills.
Required skills
- Microsoft Word
- Microsoft Excel
- XML feed integration knowledge
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Published 10 hours ago
Expires 1 month from now
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Dubizzle Labs
Lahore
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