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This job expired on 05/09/2026. It no longer accepts applications.
Customer Support Officer
atomcamp · Islamabad
Job description
About the role
We are seeking a proactive Customer Support Officer to be the first point of contact for prospects exploring atomcamp's programmes. You will ensure a smooth, professional experience from the initial call through the entire client journey.
Key responsibilities
- Answer inbound calls and respond to client inquiries with clear, professional communication.
- Manage scheduling and confirmations using our booking system.
- Own the end‑to‑end automation workflow when a client books through the website.
- Maintain accurate client records and ensure timely follow‑up.
- Continuously improve processes and suggest enhancements without waiting for direction.
Required profile
- Excellent spoken and written English with flawless grammar.
- Strong, warm communication skills that can guide conversations toward decisions.
- Highly organized and reliable with calendar and scheduling management.
- Quick learner of new tools, especially GoHighLevel.
- Proactive attitude toward AI tools and workflow automation.
- Enjoys writing professional emails and interacting with people.
Required skills
- GoHighLevel (GHL) platform proficiency
What we offer
- Opportunity to grow within a fast‑moving AI‑focused organisation.
- Full‑time, on‑site role with a dynamic team.
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atomcamp
Islamabad
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