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This job expired on 19/07/2026. It no longer accepts applications.

Customer Support Representative

Bin Bakar International · Lahore

🇬🇧 English
Shopify CRM systems

Job description

About the role

We are seeking a Customer Support Representative to deliver excellent service and ensure a smooth order experience for our customers. The role involves handling inquiries across multiple channels and maintaining high satisfaction levels.

Key responsibilities

  • Confirm customer orders and coordinate order processing.
  • Handle customer queries via phone, WhatsApp, email, and social media.
  • Respond to comments and messages on social media platforms.
  • Update and manage orders using Shopify.
  • Resolve customer issues promptly to maintain high satisfaction.

Required profile

  • Strong communication and customer service abilities.
  • Ability to manage multiple queries efficiently.

Required skills

  • Basic knowledge of Shopify.
  • Familiarity with CRM systems (preferred).

Questions fréquentes

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Published 3 months ago

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Bin Bakar International

Lahore