Delivery Network Coordinator - Exams

About the role

The British Council is recruiting three Delivery Network Coordinators in Islamabad (Pakistan) within its Exams department. The role coordinates the secure, compliant delivery of exams and related operations, covering venue coordination, equipment readiness, materials handling and test-day staff management. It is an indefinite local contract, paid at Pay Band 4/H, with a closing date of 16 November 2026.

Key responsibilities

• Coordinate test-day and post-test operations in line with global SOPs, security standards and regulatory requirements.
• Oversee the sourcing, contracting and performance management of examination venues, suppliers and third-party partners, ensuring compliance, readiness and value for money.
• Coordinate procurement, maintenance and availability of test-day equipment and materials, and manage the secure handling and transport of confidential exam materials.
• Lead venue inspections, readiness checks and operational risk assessments.
• Manage operational communications, staffing rosters, service issues and incident escalations with venues, test-day staff and internal teams.
• Support compliance audits, incident investigations and record keeping, working with the Governance and Compliance team.
• Manage supplier and venue contracts, purchase orders, payments and operational costs.
• Possibly supervise Delivery Network Assistants, venue personnel and temporary test-day teams, supporting their training.

Required profile

• Graduate level; minimum 2-3 years of experience coordinating secure, regulated service delivery such as exams, logistics or events.
• Proven ability to manage exams, venues, equipment and logistics to strict security and quality standards.
• Strong English, written and spoken, as interviews are held mainly in English; relocation support is not provided.
• Local recruitment only: candidates must have a natural right to work in Pakistan.
• Desirable: Lean Six Sigma qualification.