Dispatch Coordinator (Cab/Limousine), Night Shift

About the role

Flink Freight Logistics is hiring an experienced Dispatch Coordinator for its international operations (US, UK and Canada or related countries). The role manages freight loads and cab/limousine bookings, coordinates with drivers and clients and ensures jobs are completed on time. It suits someone confident on calls, good at negotiating and calm under pressure. The position is on-site in Saddar, Rawalpindi, on a 6:00 PM to 3:00 AM night shift.

Key responsibilities

• Dispatch and manage LTL, FTL, flatbed and dry van loads.
• Handle cab, limousine and chauffeur bookings and assign drivers.
• Find loads and negotiate rates with brokers and shippers.
• Coordinate with drivers, carriers and customers from pickup to delivery.
• Track shipments and rides in real time and resolve delays, breakdowns and cancellations.
• Maintain records such as rate confirmations, BOLs, booking sheets and invoices.
• Communicate with international clients by phone, email and chat.
• Meet daily, weekly and monthly performance targets.

Required profile

• 2-3 years of experience in US/UK/Canada or related logistics.
• Solid knowledge of LTL, FTL, flatbed and dry van operations.
• Experience as a cab dispatcher, limousine dispatcher or in booking operations.
• Excellent spoken and written English.
• Strong negotiation, communication and problem-solving skills.
• Ability to work the 6:00 PM to 3:00 AM shift.
• Based in Rawalpindi or Islamabad, or willing to relocate immediately.

What we offer

• Competitive salary package.
• Performance commission.
• Provident Fund and EOBI.
• Salary increment after 3 or 6 months based on performance.
• Training and a growth path to Team Lead.