Executive Planning & Operations Support (KTR-II)

About the role

PTCL Group is seeking an Executive Planning & Operations Support professional (KTR-II) to drive network performance and ensure high‑quality installations. You will work within a hybrid model, collaborating with field teams to meet key performance indicators and enhance customer experience.

Key responsibilities

• Maintain and improve KPIs such as MTTR, MTTP, CHI and installation quality.
• Execute maintenance projects on copper and fiber‑to‑the‑home (FTTx) networks to meet SLA targets.
• Identify and implement preventive maintenance strategies for network reliability.
• Ensure accurate mapping of network infrastructure.
• Promote health, safety and environmental compliance to reduce accidents among field workers and vendors.

Required profile

• Bachelor’s degree in Electrical, Electronic, Telecommunication or Computer Engineering.
• 2–3 years of relevant experience in network operations and management.
• Familiarity with health, safety and environmental standards in a telecom environment.

Required skills

• Network Operations & Management
• Electrical/Electronics/Telecommunication engineering principles
• Preventive maintenance for copper/FTTx networks
• Health & Safety compliance

What we offer

• Family‑centric policies including 6‑month maternity and 30‑day paternity leave.
• Hybrid work model supporting work‑life balance.