Front Desk Officer

About the role

We are looking for a Front Desk Officer to be the first point of contact for members, guests and visitors at Daftarkhwan. You will ensure a welcoming, professional atmosphere while supporting daily administrative and community activities.

Key responsibilities

• Greet and assist members, guests and visitors, creating a warm first impression.
• Handle incoming calls, emails and queries, maintaining an organized reception area.
• Welcome new members, guide them through orientation and introduce Daftarkhwan’s services and culture.
• Manage scheduling, bookings and general inquiries, facilitating communication between teams and members.
• Assist in coordinating community events and networking activities.
• Monitor the cleanliness, functionality and appearance of the workspace, coordinating with relevant teams to resolve issues.

Required profile

• Intermediate or bachelor’s degree in any field.
• Fresh graduate or up to 1 year of experience in customer‑facing roles such as front‑desk operations, hospitality or community management.
• Excellent communication and interpersonal skills.
• Proactive problem‑solver with strong organizational abilities and multitasking capability.
• Enthusiastic about fostering a welcoming, collaborative environment.
• Team player with a positive attitude and relationship‑building skills.

Required skills