Front Desk Receptionist & Social Media Coordinator

About the role

We are seeking a confident, organised and creative individual to manage the front desk of our language centre while also creating and maintaining social media content. The role combines direct student support, lead follow‑up and promotional activities across multiple digital platforms.

Key responsibilities

• Welcome students, parents and visitors professionally at the front desk.
• Handle phone calls, WhatsApp messages, walk‑in enquiries and admissions queries.
• Provide information on courses, fees, schedules and special offers.
• Call and follow up with leads to encourage enrolment.
• Maintain accurate records of students, attendance, enquiries and follow‑ups.
• Support students and coordinate communication between teachers and management.
• Record reels, TikTok videos, testimonials, classroom activities and other promotional content.
• Appear on‑camera for videos when required.
• Manage social media enquiries and schedule content posting.
• Assist with events, workshops, mock tests and daily centre operations.

Required profile

• Good communication skills in English and Urdu.
• Comfortable appearing on camera.
• Friendly, responsible, presentable and well‑organised.
• Previous experience in reception, sales, education or customer service is preferred.

Required skills

• Basic knowledge of TikTok, Instagram, Facebook and WhatsApp.
• Familiarity with video‑editing applications.
• Proficient computer and record‑management abilities.