Head of Corporate Communications

About the role

JazzCash, a mobile financial services platform within the JazzWorld group, is looking for a Head of Corporate Communications in Islamabad. The role shapes JazzCash's corporate narrative, leads its reputation and communications strategy and builds relationships with media, regulators, policymakers and key stakeholders. It reports to the Head of Customer Experience & Operations.

Key responsibilities

• Set the corporate communications strategy, shape the company's narrative and advise senior leadership on positioning and messaging
• Safeguard corporate reputation, anticipate risks and lead crisis communications
• Build strategic relationships with media, regulators, policymakers and industry stakeholders
• Strengthen local and international visibility through industry platforms, speaking engagements, awards and media coverage
• Amplify financial inclusion initiatives and drive employee engagement and leadership communications
• Lead the communications team, manage budgets and agency partnerships, and ensure consistent messaging

Required profile

• 12+ years of experience in corporate communications, PR, media or strategic communications, including 5+ years in leadership roles
• Bachelor's degree in Communications, Media, Journalism, Business or a related field; a Master's is preferred
• Experience in telecom, fintech, banking or other regulated, consumer-facing industries
• Strong relationships with media, regulators, policymakers and industry stakeholders
• Experience advising C-suite leaders and managing reputation, crisis communications and organisational change
• Experience leading teams, managing budgets and external agencies

Required skills

• Strong storytelling, executive communication and stakeholder management
• Understanding of digital communications and use of insights and analytics to measure impact

The company describes itself as a certified Top Employer and an inclusive environment. Applications are open until 19 November 2026.