Head of Revenue Operations

About the role

Programmers Force is looking for a seasoned Head of Revenue Operations to lead its revenue engine across Sales, Marketing and Customer Success. Working closely with the executive team, you will own revenue strategy execution, forecasting, systems and governance, and build scalable processes that deliver predictable, sustainable growth.

Key responsibilities

• Define and execute the RevOps strategy aligned with company objectives and revenue targets
• Advise the executive team on revenue performance, go-to-market effectiveness and growth opportunities
• Build and lead a high-performing RevOps team with a data-driven culture
• Own revenue forecasting, pipeline analysis and executive-level reporting
• Define and track core KPIs: pipeline coverage, conversion rates, win rates, sales cycle length, CAC and revenue attainment
• Optimise sales processes, including territory planning, lead management and pipeline progression
• Oversee CRM architecture, data integrity, automation and dashboards to create a single source of truth for revenue data
• Evaluate and implement revenue technology and AI-driven tools
• Align Sales, Marketing, Customer Success and Finance across the full revenue lifecycle
• Establish reporting standards, compensation operations and operational controls

Required profile

• Bachelor's degree in Business, Finance, Economics, Data Analytics or a related field (advanced degree preferred)
• 8-12+ years of experience in Revenue Operations, Sales Operations or Commercial Operations, with 3-5+ years in leadership
• Proven experience in B2B SaaS, technology or fintech; IT or fintech background required
• Strong track record in revenue forecasting, pipeline management and sales analytics
• Experience aligning Sales, Marketing, Customer Success and Finance under one revenue framework

Required skills

• Advanced expertise in CRM platforms such as Salesforce or HubSpot
• Nice to have: Power BI, Tableau or Looker proficiency
• Nice to have: multi-region or international RevOps experience
• Nice to have: exposure to enterprise B2B sales cycles