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Implementation Coordinator – Spanish

Motive

New
Mid 🇬🇧 English
Salesforce SQL

Job description

About the role

The Implementation Coordinator will be the primary point of contact for new SMB customers during their implementation phase, guiding them through hardware/software setup and system training to ensure successful onboarding and product adoption.

Key responsibilities

  • Guide new customers through initial hardware/software setup and system training.
  • Monitor customer progress to ensure timely activation and adoption.
  • Collaborate with cross‑functional teams (support, engineering, sales, product) to resolve issues.
  • Handle a high volume of phone and email inquiries while building customer loyalty.

Required profile

  • 2+ years of experience in a customer‑facing role such as sales or support.
  • Strong communication, listening and problem‑solving skills.
  • Ability to manage multiple responsibilities with high attention to detail.

Required skills

  • Proficiency with Salesforce.
  • Experience with SQL and data analysis.

Questions fréquentes

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Published 12 hours ago

Expires 1 month from now

2 views · 0 interested

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