Lead Product Manager, Agentic

About the role

Overjet, a dental AI company, is looking for a Lead Product Manager, Agentic to own an agent product area end to end, reporting to the Insurance product leader and working daily with Engineering, ML, Customer Success and Sales. The role is about defining which jobs agents should take, how to measure success, and how to build a human-in-the-loop experience for regulated enterprise customers.

Key responsibilities

• Own a named agent product area, from problem selection through production, such as claims, provider network management, eligibility and benefits, or payer-provider workflows
• Define task-level success criteria, evals, confidence thresholds and escalation rules, and read real transcripts and traces weekly
• Design review queues, approval gates and exception handling so that humans see only what needs judgment
• Track customer outcomes in production: resolution rate, cost per task, turnaround time and escalation volume
• Turn customers' operating procedures into agent instructions and measurable targets during discovery calls
• Promote reusable primitives (voice, browser automation, document parsing, tool access, audit logging, guardrails) instead of one-off builds
• Build the trust posture that lets security and compliance teams approve: AI disclosure, audit trails, data handling and human oversight

Required profile

• Bachelor's degree or equivalent practical experience
• 5+ years of product management in B2B SaaS or data-heavy products, ideally at a startup
• Experience shipping AI or agent-based products is strongly preferred; healthcare, insurance or other regulated workflows is a plus
• Has shipped software for regulated workflows and worked closely with engineers on backend or data-heavy systems
• Comfortable querying and interpreting data