Level 2 Technical Support Engineer
IoT Expert · Rawalpindi
Job description
About the role
XIoT is looking for a Level 2 Technical Support Engineer to provide technical support to its customers. The ideal candidate has experience with computer hardware, networking, VoIP phones, switches and routers.
Key responsibilities
- Troubleshoot and resolve issues related to networks and hardware.
- Configure and maintain network equipment, including VoIP phones, switches and routers.
- Research, diagnose and resolve technical problems.
- Provide technical advice and support to customers by email and phone.
- Monitor and maintain VoIP systems, oversee system performance and make necessary adjustments.
- Conduct regular maintenance on all systems.
Required profile
- Proven experience with computer networking and VoIP systems.
- Fluent English, with excellent communication and customer service skills.
- Self-motivated, detail-oriented person with a passion for technology.
To apply, send your resume and cover letter by email, using "Technical Support Engineer" as the subject line.
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Published 1 week ago
Expires 1 month from now
17 views · 0 interested
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IoT Expert
Rawalpindi