Manager Information Technology (ERP, Retail Systems & Digital Transformation)

About the role

PARKO is seeking a Manager Information Technology for its 100% owned subsidiary PARCO Pearl Gas (Pvt) Ltd, the largest LPG marketing company in Pakistan with a countrywide presence. The role leads the IT strategy, ERP landscape, retail systems and digital transformation agenda, aligning technology with business goals and building the enterprise architecture, cloud and cybersecurity foundations behind them.

Key responsibilities

• Lead the IT strategy, roadmap and governance framework, and govern the ERP landscape for scalability, standardisation and business value.
• Lead retail platforms including CRM, loyalty, dealer management, payments, self-service and mobile apps.
• Drive the digital transformation roadmap covering automation, AI, analytics and customer engagement.
• Lead data, business intelligence and analytics for management-level visibility.
• Manage the application and infrastructure portfolio and its integration, and safeguard the security, reliability and performance of critical systems.
• Set IT policy and governance for compliance; lead cybersecurity, risk, disaster recovery and business continuity.
• Own technology budgets, vendors and SLAs, deliver projects on scope, budget and time, and build and mentor a high-performing IT team.
• Partner across Business Applications, Digitalisation, Infrastructure and Cybersecurity to deliver integrated solutions.

Required profile

• Bachelor's or Master's degree in Computer Science, IT, Software Engineering, Information Systems or a related field from an HEC-recognised university.
• Professional certification in PMP, PRINCE2, ITIL, TOGAF, CISSP, CISM or ISO 27001 Lead Implementer preferred.
• At least 12 years of relevant professional experience; prior experience in a senior IT leadership role preferred.
• Track record leading large technology teams, enterprise portfolios, budgets and vendors through digital transformation at scale.
• Retail, fuel retail, FMCG, distribution, manufacturing or energy background preferred; strong business acumen.

Required skills

• ERP delivery in SAP environments (S/4HANA, IS-OIL, Analytics Cloud) plus CRM, loyalty, dealer management and digital commerce platforms.
• Microsoft Azure, M365, SharePoint, Power BI and AI/ML or enterprise data platforms.
• Cybersecurity and resilience: ISO 27001, ISO 22301, NIST Framework, IT governance, risk and business continuity.