Market Research & Digital Transformation Expert

About the role

We are looking for a Market Research & Digital Transformation Expert to join a short‑term project aimed at analysing market trends, digital opportunities and developing customer‑focused services. The consultant will deliver actionable insights to drive business growth.

Key responsibilities

• Conduct market research and industry analysis, covering customer needs, market trends and competitive benchmarking.
• Assess digital transformation and e‑commerce opportunities relevant to the project.
• Analyse customer journeys, service delivery models and digital touchpoints.
• Identify opportunities for business development, digital adoption and customer experience enhancement.
• Develop research findings, insights and actionable recommendations.
• Prepare professional reports, presentations and project deliverables.
• Collaborate with project stakeholders to validate findings and support implementation.

Required profile

• Master’s degree in Marketing, Business Administration, Economics, IT, Digital Transformation or a related field.
• Minimum 3 years of relevant professional experience in market research, business development, digital transformation or e‑commerce.
• Strong analytical, research and problem‑solving abilities.
• Excellent report writing, presentation and stakeholder communication skills.
• Experience in consulting or project‑based assignments is an advantage.